QuickSeat™ Limited Warranty

We build QuickSeat™ to be taken outdoors and used again and again.

That's why every QuickSeat™ is backed by our 5-Year Limited Warranty against manufacturing defects in materials and workmanship.

Warranty Coverage

This warranty applies to QuickSeat™ products purchased directly from Splendrix or an authorized retailer and is valid for the original purchaser only.

If your QuickSeat™ experiences a manufacturing defect during normal use within the warranty period, we will repair or replace the product at our discretion.

Warranty Period

Coverage: 5 Years from the original date of purchase.

What Is Covered

Our warranty covers defects resulting from manufacturing or workmanship, including:

• Structural failure of the carbon steel frame during normal use
  
• Broken or failed frame welds
  
• Defective stitching or seams
  
• Fabric defects not caused by misuse
  
• Manufacturing defects affecting normal operation
  
• Hardware or integrated components that fail under intended use
  

If a covered defect is confirmed, we'll replace your QuickSeat™ with the same model or the closest available equivalent.

What Is Not Covered

This warranty does not cover:

• Normal cosmetic wear and aging
  
• Dirt, stains, fading, or discoloration from outdoor use
  
• Damage caused by misuse, abuse, accidents, or improper storage
  
• Damage caused by modifications or unauthorized repairs
  
• Cuts, burns, punctures, or tears caused by sharp objects
  
• Damage resulting from exceeding the recommended weight capacity
  
• Commercial or rental use
  
• Loss or theft
  

Outdoor gear is designed to be used, and normal signs of adventure are expected and are not considered manufacturing defects.

How to Submit a Warranty Claim

Please email support@splendrix.com with the following information:

• Your Order Number or proof of purchase
  
• Product color
  
• A brief description of the issue
  
• Clear photos or a short video showing the problem
  

Our support team will review your claim and respond within 2–5 business days.

Warranty Processing

If your claim is approved, we'll ship a replacement product at no additional cost.

If the original color or model is unavailable, we may provide the closest available equivalent or a newer version with equal or greater functionality.

Shipping

For approved warranty claims, Splendrix covers the cost of shipping the replacement product.

If a returned product is found not to qualify under this warranty, the customer is responsible for any return shipping costs if they wish the product returned.

Consumer Rights

This Limited Warranty provides specific legal rights and is in addition to any rights available under the consumer protection laws applicable in your country or region.

Contact Us

Questions about your warranty or need assistance?

Email: support@splendrix.com

Our team is committed to making every QuickSeat™ experience simple, reliable, and adventure-ready.